# Refund Policy

How refunds work for Sayonic, in plain words.

Last updated 3 October 2026

## Purchases on sayonic.app

- Sayonic subscriptions and Sayonic Cloud credits are sold on this website and paid through PayPal.
- To ask for a refund, email [hello@sayonic.app](mailto:hello@sayonic.app) within 14 days of the payment, from the email address on your account, and tell us which payment it is.
- If a payment is refunded or reversed, the licence and the credits it paid for may be turned off (see section 6 of the [Terms](https://sayonic.app/terms)).

## Cancelling

You can cancel at any time: in your PayPal account, or on your subscription page if you pay with Apple Pay or Google Pay (if available). The app keeps working until the end of the period you've paid for, and we don't charge you again.

## App Store purchases

Anything you buy through Apple's App Store is billed by Apple, so refunds go through Apple at [reportaproblem.apple.com](https://reportaproblem.apple.com).

## Contact

Sayonic is sold by Appic Marketing LLC. Questions about a payment? Write to [hello@sayonic.app](mailto:hello@sayonic.app).

Source: https://sayonic.app/refund